Turns out "tranforming the government" is not so easy...
We are not so lucky to get to go to Swansea all the time... sometimes we go to London too! This Friday we were at IBM Business Solutions office on the south bank. Here are some "action" shots of us brainstorming to come up with a model to use as a benchmark to compare other organizations. Turns out when it comes government entities Porter has no "force" - as there are there is no competitive rivlary or subsitutes and consumers are mandated by law. Luckily the Canadian Government has come to the rescue with some good examples (never thought I'd see that!).
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